Then our Events Coordinator, Rachel, sent me this youtube video, produced by TheTotalProfit . I loved it. It embodied so many of my thoughts in regards to social media and how important it is to businesses. Take five minutes out of your day to take a peak at this video -- you won't regret it (and Hey! Maybe you'll learn something new in the process.)
Here is a direct link to the video.
I hope that you got as much out of that video as I did. Now whenever you overhear someone say that social media is "just a fad," you can throw a bit of knowledge their way.